Get 24/7 on-demand virtual care

FAQs

• What is Virtual Primary Care?

  Virtual primary care is an easy, convenient way to receive your health care needs 24/7 from the comfort of your home, work, vacation or anywhere else.
  
  Our friendly, highly qualified staff of clinicians are a phone call away ready to help address any of your health care concerns from a sore throat to an annual physical.
  
  Members are assigned their own virtual primary care team including a Physician and a Care Navigator who can manage all of your primary health care needs any time of day.

• What healthcare services are available through Virtual Primary Care?

  Virtual Primary Care can address most of your primary care needs. Some of the conditions Virtual Primary Care can treat are:
  
  Conditions that require on-going management like, high cholesterol, diabetes, asthma, high blood pressure, diabetes and anxiety/depression. Seasonal illness like, colds, flu, sore throat and allergies. Wellness programs to help with smoking cessation, weight management, annual physical and disease prevention and much more! Your Virtual Primary Care physician can order prescriptions, lab tests and radiology services.

• How much does Virtual Primary Care cost?

  The affordable monthly subscription cost varies by plan.
  
  A single member will pay just $79/month.
  
  Member and spouse will pay just $110/month.
  
  Member and their family will pay just $125/month.
  
  There are no additional out of pocket costs and you can call your care team as often as you like.

• Who is LitonRx?

  LitonRx is a full service pharmacy that we partnered with to provide fast, convenient free prescription delivery. LitonRx has created an extensive formulary of medications that are included at $0 cost to members. Non-formulary medications are also available at a 60-80% savings off regular retail pricing. Shipping and handling charges may apply to non formulary prescriptions.

• Who will deliver my prescriptions?

  Your AkosDirect provider will send your prescription(s) to the LitonRx pharmacy and the medication(s) will be delivered right to your doorstep by a HIPAA-certified team member.

• What’s included in a Virtual Primary Care membership?

  The membership includes unlimited access 24/7/365 to your care team.
  
  Access to the patient portal where you have access to your medical records, see your personal health score, chat with your care team, schedule an appointment and more.
  
  You can take advantages of our low-cost lab and radiology services. Free and low-cost prescriptions with free delivery anywhere.

• Do you need insurance to use Virtual Primary Care?

  The membership includes unlimited access 24/7/365 to your care team.
  
  You do not need insurance to use Virtual Primary Care, all the benefits are covered under your monthly subscription.